<![CDATA[CatholicWebHelp]]> <![CDATA[CatholicWeb & TheCatholicDirectory : Temporary Server Issues]]> NOTICE: CatholicWeb and TheCatholicDirectory are experiencing server issues.  The root cause of these interruptions has to deal with our Co-Location Network.  Our developers are looking into this for a permanent solution.

Symptoms: Very long load times, or errors such as "Server Error" or "Service Unavailable"

This affects all of CatholicWeb and TheCatholicDirectory, which includes the EZWeb SiteBuilder.  You will not be able to log in and edit your website at the moment.

We apologize for any inconvenience this may cause.

]]> <![CDATA[Editor Isn't Loading - Source Code Only Appears]]> There is a known issue with the EZWeb SiteBuilder that does not load the visual editor in Internet Explorer 10.  Instead, you'll get just the Source code and no opion to "Use New EZEdit".  We are looking into this issue and currently there is no permanent solution.  This issue currently appears in Internet Explorer 10 only. You can check your version by going to Help -> About Internet Explorer.  Additionally, you can go to http://whatbrowser.org/ in your browser.

Symptoms: EZWeb shows Source code only, no Editor

Solutions:

A) Load the SiteBuilder in Compatibility View.  Do this by going to Tools, and selecting Compatibility View.

B) Use another browser, such as Google Chrome or Mozilla Firefox.

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