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Knowledgebase : Technical Troubleshooting Questions?
     
Internet Explorer Users: [1] Mozilla Firefox Users: [2] * With the Internet Explorer browser opened, click on the TOOLS menu then click on INTERNET OPTIONS. * If it is not already selected, select the GENERAL tab. * Under TEMPORARY INTER...
How to manually delete cookie files in Internet Explorer 7 (IE7) Start your Internet Explorer 7 browser, and then click Tools, and then Internet Options* On the General tab, click Delete Cookies in the Internet Properties dialog box, u...
If you're having problems viewing a PDF file try right-clicking on the link to the file and selecting the "Save Target As..." option. This will allow you to first download the file to your computer and then open it for viewing after. If you are stil...
If you are attempting to visit your website and it is not coming up in your browser, it is likely due to a spyware bar that has been added to your browser. The are currently two known bars, IEBar and HotBar, that are known to block certain pages from load...
If you are using Netscape Navigator as a browser, sometimes this browser does not permit you to see certain form fields. We recommend using Microsoft Internet Explorer version 4.0 or above. The browser is free of charge and can be downloaded at Microsoft'...
The problem is most likely your browser. When selecting the 'Site Type' option on the sign-up form, the form may reload and call a javascript function so you may then select any affiliated 'parent' Web site. The error is usually caused by your browser set...
It is possible that your browser is not checking for new files on our web server and is displaying cached pages from your computer in an attempt to speed up your internet browsing. Follow the steps below to be sure that your browser is checking for upda...
Internet Explorer 7 does not support the java that is used to change font colors in EZEdit.   If you would like to uninstall Internet Explorer 7 until we implement our new EZEdit system you can do so by following the instructions below:   ...
We recommend that you do not use the built-in browser provided by AOL (America Online), as this can yield unpredictable results due to incompatibility issues. You can download the free Internet Explorer 7 or above from the download section of Microsoft's ...
This is caused by lower resolution at 640 x 480. If your video card will support a higher resolution, we recommend a screen size of 800 x 600 or 1024 x 768 for best viewing.   To change your screen size, minimize all running applications, and righ...
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